General Terms of Sale, Privacy Policy and Terms of Website Use

General Terms of Sale

1. BudgetBikes Bicycle Tour and Rental Service
BudgetBikes S.L. (hereafter referred to as “BudgetBikes”, “we” or “us”) is a bicycle rental and tour company offering its services to its clients, the person(s) signing the rental or touring contract (hereafter referred to as “you”). BudgetBikes operates in Barcelona under Spanish law, with its business address at C/Estruc 38, 08002, Barcelona, Spain and with Chamber of Commerce number B64033848. Our post address is at Plaça de la Llana 3, 08003, Barcelona, Spain. 

2. Bike Rental and Tour Price
The bike rental price is determined by the rates mentioned here on the BudgetBikes website ( at the time of the booking, or as subsequently detailed on a quote or on your booking confirmation. Prices are valid for a period of 28 days after the date mentioned on the quote or on your booking confirmation. 

3. Online Booking
You can book a tour by calling our booking number +34 933041885, by coming to one of our shops in person or through our online booking form, available at Your online booking will be considered confirmed when you receive a booking confirmation per e-mail from BudgetBikes. However, if you book less than 48 hours prior to the departure of your requested tour, we recommend that you confirm your booking by calling +34 933 041 885. For more information, please be referred to our Terms of Website Use, available in the last section of this page. 

4. Payment
a. The bicycle rental and tour price and any other due sums regarding the rental agreement must be paid before the bicycle(s) is/are handed over to you. If you decide to rent your bicycle(s) for a longer period than you paid for, just let us know by the end of the rental period. The same prices will apply as mentioned on the website and payment will be settled when returning the rented bicycle(s).
b. If, for whatever reason, you cannot make use of the bicycle(s) you have rented or the tour you have booked, BudgetBikes will not be held responsible for any resulting expenses or damage.
c. In the case of 4b, you remain obliged to pay the full rental price or tour price and any other amounts mentioned in the invoice, unless you can prove that your not being able to use the bike or to go on the tour was the consequence of a defect that was already present at the beginning of the rental or touring period.

5. Deposit
Before receiving the rental bicycle(s), you must leave a deposit of €100, to be paid in cash or with credit card. The deposit will be returned to you upon returning the bicycle(s) in good order.

6. Period
a. The rental period or touring period are the periods as stated on the booking confirmation. 
b. Extension of the rental period is possible only after approval by us and according to the rental rates as mentioned above (2).
c. No refunds are possible after the rental period or touring period begins. If you return the bicycle(s) to us before the end of mentioned period, the rental or touring agreement will automatically be terminated, without altering the payment done at the start of the rental or touring period.
d. At the end of your rental or touring period, the bicycle(s) must be returned to the BudgetBikes shop from where it was/they were issued.
e. If the bicycle(s) is/are not returned by the return time stated on the booking confirmation, we will continue to charge you rent until the bike(s) is/are returned to us or is/are received by us. In the event of late return, the rates as mentioned above (2) will continue to apply. We also reserve the right to demand payment for any costs and/or damages suffered by us due to late return of our rental bicycle(s).
f. Notwithstanding the preceding paragraph, in the event of late return of our rental bikes, we reserve the right to dissolve the rental agreement without judicial intervention and immediately claim back our bicycle(s) wherever it/they may be and from whomever has it/them. BudgetBikes also holds this right in the event that you do not comply with any of the other conditions stated in this rental agreement.

7. Cancellation Policy
In case of the cancellation of a tour or rental booking, you will receive a refund of 80% of the rental or touring fee if the cancellation takes place up to a week before the beginning of the rental or touring period. If cancellation takes place a week to 24 hours before the start of the rental or touring period, you receive a refund of 50% of the rental or touring fee. There is no refund possible in case of rain or other weather related reasons. If necessary, BudgetBikes will offer an alternative rental- or touring period, or activity.
8. Proper Use
a. The bicycle(s) may only be used for its/their intended purpose. The client listed on the contract is responsible for the proper use of all bicycles listed on the contract and all persons using the bike.
b. The bicycle(s) must be returned to us in the same clean state in which you received it/them.
c. You must take excellent care of the bicycle(s), as if it/they were your own. You must take every precaution against damage, loss or theft. 
d. The bicycle(s) may not be used on the beach, on sandy paths or other surfaces unfit for cycling: in these circumstances, you will walk beside the bicycle until reaching a properly paved or prepared surface.
e. The local bicycle regulations must be complied with, very importantly also the rules concerning the parking of bicycles. A full overview of the bicycle regulations applicable in Barcelona can be found following this link.

9. Damage, Loss and Theft
You assume full responsibility for any damage to or loss of the bicycle(s) or parts of it/them, as well as bicycle keys, chains and locks, and for any possible damage related to the use of the rented bicycle(s). You also agree to compensate BudgetBikes the cost of repair or replacement of the bicycle(s) for such an amount as is determined by us according to standard market prices. To replace a stolen bicycle, €420 will be charged (including locks) per bicycle. You can purchase a Bicycle Theft Insurance at the beginning of your rental period, insuring you in case of theft of the whole bicycle, not of bicycle parts. In any case, you are the sole responsible for possible damages to yourself, the bicycle and third parties. BudgetBikes does not assume any responsibility for any personal injury or other damage caused by the use of the rented bicycle(s).

10. Theft Insurance
It is possible to purchase a Bicycle Theft Insurance at the start of your rental (or touring) period. Covered are: damages arising out of the theft of the bicycle, and damages to the bicycle as a consequence of the theft, in case the bicycle is recovered. Not covered are: theft of bicycle parts, and damages arising out of attempted theft. The insurance premium is as stated here on the BudgetBikes website. The number of insurance days is equivalent to the rental or touring period as stated on your booking confirmation. 

11. Liability in the Event of Theft
a. If you did not purchase a Bicycle Theft Insurance from us before the start of the rental or tour period, you will be held fully accountable for the sum determined above (9). 
b. If you did purchase a Bicycle Theft Insurance from us, and your bicycle(s) is (are) stolen, the Bicycle Theft Insurance is only applicable if you hand over all bicycle keys and an official theft report drawn up by the police. If you cannot meet these conditions, you will still be held fully accountable for the sum determined above (9).

12. Costs During the Rental Period
Any charges and taxes regarding the rental bicycle(s), such as for example fines and ferry tickets, are to be paid by you. You will also be required to pay all costs ensuing from the use of the bicycle(s) such as parking fees, maintenance and repairs.

13. Processing of Personal Data
During the rental or touring period, BudgetBikes will process your personal data. BudgetBikes will be responsible for these personal data as defined in the Spanish Organic Law 15/1999 dated the 13th of December 1999 on the protection of personal information and as such declares to comply with all the obligations arising from above mentioned law. For more information about cookies and our measures concerning the security and confidentiality of personal data and communications, please be referred to our Privacy Policy (available in the second section of this page). We hereby inform you that your data shall not be given to any other entity and that you may exercise your rights of access, rectification, cancellation and opposition under the terms stipulated in the legislation on the protection of personal information currently in force, by sending an e-mail to

14. Force Majeur
If BudgetBikes cannot fulfil its obligations to you as a result of circumstances beyond its control, the obligations will be suspended for the duration of the force majeure. In this context, force majeure will mean any circumstance independent on BudgetBikes’ will, which partly or wholly prevents the fulfilment of its obligations towards you or which reasonably renders the requirement to fulfil such obligations impossible, regardless if such circumstance could have been anticipated. Force majeure includes in any case: emergency situations (including extreme weather conditions, fire and lightning strike), restrictions and/or amended rules and regulations by governments or government agencies, (work) strike, war, riot, power failure, unanticipated failure of computer hardware and other facilities.

15. Applicable Law
All agreements between BudgetBikes and its clients are exclusively governed by Spanish law. 

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Privacy Policy

BudgetBikes S.L. (“we” or “BudgetBikes”) is committed to protecting and respecting the privacy of any person who makes use of the BudgetBikes website (“you”). This Privacy Policy (in the following referred to as the “Policy”), together with our Terms of Website Use (available in the last section on this page) and any other documents referred to in it, describes how we treat personal information both online and offline. This includes the BudgetBikes website (referred to in the following as “Website”), as well as phone or email interactions you have with us. The Policy sets out what information we collect from you or that you provide to us, how it is handled, with whom it may be shared and what choices you have regarding the use of your information. By accessing any part of the Website, you shall be deemed to have accepted and consented to the terms of this Policy in full.

1. Information we may collect
We may collect and process the following data about you:
• Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our service or newsletter, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by BudgetBikes, and when you report a problem with the Website.
•  Information that you provide by filling in a rental contract in one of our shops.
• If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you are under no obligation to cooperate.
• Information regarding your visits to the Website and the resources that you access.
• Information regarding your computer, including where available your IP address, operating system and browser type, for system administration. This statistical data about the Website users' browsing actions and patterns does not identify any individual user.

2. Cookies
The Website does not use cookies other than the ones mentioned in articles 3 and 4 below.

3. Google analytics
Through the Website, Google places a cookie as part of its ‘Analytics’ service. We use this service to monitor how visitors use the Website. Google might provide such information to third parties to comply with statutory legal obligations or to third parties who process such information on behalf of Google. The information gathered by Google will be made anonymous as much as possible. Your IP address will not be provided. The information will be transferred to the United States and saved on servers in the United States. Google has indicated to comply with the Safe Harbor principles and joined the Safe Harbor Program of the U.S. Department of Commerce. This means that an adequate standard for privacy protection of any possible processing of personal data under EU law should exist.

4. Social media buttons
On the Website, buttons are included to promote or share websites on social networks. These buttons function by means of programming code of these social networks. If these buttons are used, cookies are stored on your computer. As this happens beyond our control, we advise you to read the privacy statements of such social networks to understand how they process your data acquired via these cookies. These statements might be updated frequently. 

5. Right to access, correct or delete your data
You have the right to request access, correction or deletion of your data collected through the use of cookies. Please send your request to and we will respond within a maximum of 4 weeks. To prevent misuse, we might ask you to adequately identify yourself. If you request access to personal data linked to a cookie, you must send us a copy of the relevant cookie, which can be found via your web browser preferences.

6. Activation, deactivation and deletion of cookies
More information regarding the activation, deactivation and deletion of cookies can be found in the configuration of your web browser. You can find more information about cookies on the following websites: 

7. Responsibility for data provided
The Website is owned and operated by BudgetBikes S.L.. All data you provide to us through this Website will be held in a database maintained at BudgetBikes headquarters in Barcelona, Spain. Unfortunately, the transmission of information via the Internet is not entirely secure. Although we will do whatever we can to protect your personal data once we receive it, we cannot guarantee the security of your data when transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

8. Uses made of the information
We may use information held about you in the following ways:

  • To ensure that content from the Website is presented in the most effective manner for you and your computer.
  • To contact you during a bike rental. 
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our services.

9. Your rights
If you wish to know, correct or supplement, delete or block the personal data that BudgetBikes holds about you or if you wish to register an objection in connection with any particular personal circumstances, or if you would like to unsubscribe from any BudgetBikes’ mailing list, please contact us by email using the contact details at the bottom of this Policy. BudgetBikes will use reasonable efforts to honour your request, or objection, or inform you as to whether and, if so, to what extent it is complying therewith within 4 weeks after we receive such request or objection.

The Website may contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

10. Changes to our Privacy Policy
BudgetBikes may revise this Policy at any time at its own discretion and without prior notice by updating this posting. We advise you to check the Website from time to time to review the then current Privacy Policy.

11. Governing law
This Privacy Policy and all disputes following from or related to this Privacy and Cookie Policy and the Website shall be governed by and construed in accordance with the laws of Spain. Disputes arising in connection with This Privacy Policy shall be subject to the exclusive jurisdiction of the Spanish courts.

12. Contact
Questions, comments and requests regarding this Privacy Policy are welcome. You can mail us at

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Terms of Website Use

The domain is property of BudgetBikes S.L. (hereafter referred to as “BudgetBikes”, “We” and “Us”), with headquarters in C/Estruc 38, 08002, Barcelona, Spain and corporate tax ID number B64033848. 

By choosing to use this website, you (the visitor and user of our website) agree to abide by all Terms of Website Use (hereafter referred to as “Terms”) set out on this page. If you do not agree to these Terms, please refrain from using our website. 

1. Accessing the Website
The BudgetBikes website and any other electronic forms of publication or communication from BudgetBikes (referred to hereafter as the “Website”) are accessible anywhere in the world for whoever has access to the Internet. However, access is subject to the terms and conditions of website use as detailed in the following Terms, as well as to all laws concerning brands and copyright and all other applicable laws and terms. If you use this Website, this means you accept all Terms as detailed on this Website without any restriction or exception. BudgetBikes reserves the right to modify these Terms at any given moment at her own discretion. By using the Website after implementing such modifications, you agree to accept any modification of the Terms. 

2. Liability
The material displayed on the Website is provided without any guarantees or warranties, including, but not limited to commercial warranties and guarantees related to accuracy or suitability for a specific goal. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence or fraudulent misrepresentation. Subject hereto, BudgetBikes will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with these Terms for any direct, indirect or consequential loss or damage incurred by you in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, or resulting from any action undertaken in reply of or as consequence of the available information related to the services delivered through the Website. Neither will we be liable for economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect losses; or any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeably suffered or incurred by you arising out of or in connection with these Terms. 

3. Third Party Websites 
BudgetBikes does not control or oversee the websites of third parties, to which you can gain access through links on our Website. BudgetBikes accepts no responsibility for the contents of those websites. The links to these websites are provided for your information only. The appearance of these links does not mean that BudgetBikes supports the content of such websites in any way or accepts responsibility for it or for any loss or damage that may arise from your use of them. If you decide to visit third party websites that are linked to this Website, you do this entirely at your own risk. 

4. General Terms and Conditions of Sale
Any purchase of BudgetBikes services is governed by the BudgetBikes' General Terms of Sale (available in the first section on this page) 

5. Intellectual Property Rights
BudgetBikes is the owner or the licensee of all intellectual property rights in our Website, including any trademarks, and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on the Website for commercial purposes without obtaining a licence to do so from Us or from Our licensors. If you print off, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at Our option, return or destroy any copies of the materials you have made. 

6. Permission to Use
You may open and use, reproduce and share any document available on the Website, provided that: (i) you will not in any way modify the paper or digital copies of any materials you have printed off or downloaded; (ii) you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text; (iii) you will not refer to material outside of its context; (iv) you will always acknowledge Our status (and that of any identified contributors) as the authors of material on the Website by maintaining and depicting the Copyright by BudgetBikes on that material. Furthermore you agree to BudgetBikes’ right to withdraw at any given moment the permission to use the materials available on the Website, after which you will refrain from using the contents of the Website in any way. This permission does not include the consent to copy graphic material, the image or the layout of the Website. You are responsible for all risks concerning the accuracy and the appropriate use of the information available on the Website.  

7. Changes to the Website
BudgetBikes reserves the right to change the Website, information available on the Website, software, documents, publications, prices and technical conditions, offered services and any other information and materials on the Website at any given time and without prior notice. If the need arises, we may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. 

8. Misuse of the Website
You will not misuse the Website for any unlawful or forbidden goal according to these terms. You must not introduce viruses, Trojans, computer worms, logic bombs or other malicious or technologically harmful codes. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer, network or database connected to the Website. You must not attack our site via for instance, but not limited to, a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you might commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately. BudgetBikes will not be liable for any loss or damage caused by a denial-of-service attack (distributed or not), viruses or other technologically harmful material that may infect computer equipment, computer programs, data or other proprietary material due to the use of the Website or to the downloading of any material posted on it, or on any website linked to it. 

9. Privacy and Cookie Policy
This Website uses cookies to analyse and improve the use of this Website. If you wish to do so, you can remove cookies in your browser options. For more information about cookies and our measures concerning the security and confidentiality of personal data and communications, please be referred to our Privacy Policy (available in the second section on this page). 

10. Governing Law
These Terms and all disputes following from or related to the Website shall be governed by and construed in accordance with the laws of Spain. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Spanish courts.

11. Contact
Questions, comments and requests about these Terms and material that appears on our Website is welcome. You can mail us at

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